Effective Date: 01/05/2025
Last Updated: 01/05/2025
At Hamilton Audiology, we are committed to protecting and respecting your privacy. This policy outlines how we collect, use, store, and protect your personal data, in accordance with the General Data Protection Regulation (GDPR) and applicable Irish data protection laws.
1. Who We Are
Hamilton Audiology is an audiology clinic based in Ireland. Our website allows you to learn about our services and book appointments online.
Data Controller:
Hamilton Audiology
Leinster Clinic, Kilcock Road, Maynooth
Email: info@hamiltonaudiology.ie
Phone: 123456
2. What Information We Collect
When you book an appointment through our website, we may collect the following personal data:
Full name
Address
Email address
Phone number
Date of birth
GP’s name and contact information
We may also collect technical data such as IP addresses and browser type through website analytics tools.
3. Why We Collect Your Information
We collect and use your personal data for the following purposes:
To schedule, manage, and confirm your appointment
To contact you regarding your appointment or healthcare needs
To communicate with your GP where necessary (with consent)
To comply with legal or regulatory requirements
We do not use your personal information for marketing purposes without your explicit consent.
4. Lawful Basis for Processing
Under GDPR, we rely on the following lawful bases:
Consent: When you voluntarily provide information via the website.
Contract: To fulfil your appointment booking.
Legal obligation: To comply with healthcare and recordkeeping laws.
Legitimate interest: To run and improve our website securely and efficiently.
5. How We Store and Protect Your Data
Your personal information is stored securely on protected systems and is only accessible to authorised personnel.We implement industry-standard security measures, including:Encryption where appropriateFirewalls and anti-malware protectionAccess controls and user authenticationWe retain your data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
6. Sharing Your Data
We do not sell or rent your personal data.
We may share your data:
With your General Practitioner (GP), where necessary and with your consentWith healthcare regulators or legal authorities, if required by lawWith trusted service providers (e.g., IT or appointment software), under strict confidentiality agreements
7. Your Rights Under GDPRYou have the right to:Access the personal data we hold about youRequest correction of inaccurate dataRequest deletion of your data (subject to legal obligations)Object to or restrict certain types of processingWithdraw consent at any time (where processing is based on consent)Lodge a complaint with the Data Protection Commission in Ireland
To exercise any of these rights, contact us at: info@hamiltonaudiology.ie
8. Cookies and Analytics
Our website may use cookies and third-party analytics (e.g., Google Analytics) to understand how users interact with the site. You can manage your cookie preferences through your browser settings.
9. Third-Party LinksThis website may contain links to external websites. We are not responsible for the privacy policies or content of those websites.
10. Changes to This Privacy PolicyWe may update this policy from time to time. The most current version will always be posted on our website, with the effective date noted above.
11. Contact Us
If you have any questions about this policy or your personal data, please contact:
Hamilton Audiology
Email: info@hamiltonaudiology.ie
Phone: 123456
